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CELLULAR LABS · ORDER CARE

A little closer
to your doorstep.

Find your latest delivery updates, with a little help whenever you need it.

Use the tracking number in your shipping confirmation email.

Opens your carrier’s tracking website in a new tab.

A little help, whenever you need it.

Have a question about your delivery? Our team is here to help.

Contact us

A LITTLE CLARITY, EVERY STEP

Your delivery, explained.

Here’s what the updates in your tracking can mean.

  1. Shipment registered

    Your shipping details are with the carrier. The first collection scan may follow later.

  2. On its way

    Your parcel is moving through the delivery network. Scans may be spaced apart during transit.

  3. Closer to your doorstep

    Your parcel has reached the local delivery network. Check your tracking for the next update.

  4. Delivered

    The carrier has recorded delivery. If your parcel hasn’t reached you, our team can help.

These steps explain the journey. Your parcel’s confirmed status is shown in the carrier tracking.

YOUR NEXT STEP IN SKIN CARE

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Your next step starts here.

Explore the details, then decide if Lucent is right for you.

A closer look.

Explore the shape, finish and fit.